ICM Document Solutions has earned renewal of its certificate of compliance to the ISO quality system standard ISO 9001:2000. Why is this so important to clients of ICM? Because ISO certification means our quality processes are certified to deliver high-quality services each and every time. That’s important to all of our customers including large aerospace firms that demand consistent results.
The ISO 9001:2000 certificate represents an ICM team achievement. The quality objectives, continual improvement and monitoring of customer satisfaction represented by meeting requirements of the ISO 9001:2000 standard helps assure that ICM adds value and contributes to our customers’ ongoing success.
Harry Schlesselman, our new Quality Manager, was instrumental in the execution of the audit that led to our ISO recertification. Harry brings many years of experience in ISO-related areas as well as a strong background in process quality. If you have quality questions relating to ISO or any ICM process, please let us know.
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