ICM Document Solutions has expanded its IT consulting business sector with services for completing Document Management System (DMS) planning projects, including feasibility studies and business case analyses. ICM recently completed a major DMS feasibility study project with the Arizona Department of Administration, Risk Management Division, Property and Liability Section, through the Arizona State IT Consulting Contract.
Customers of ICM Document Solutions that are considering imaging technology may need assistance in identifying the potential costs and benefits of DMS projects they wish to pursue in order to obtain the corporate funding approvals necessary to move forward. Our IT staff, business analysts and technical writers collaborated and work jointly to produce these studies.
The proper alignment of workflow steps and processes, combined with the use of electronic documents and DMS, can produce enormous financial benefits for our customer. This initial consulting project was implemented by Guy Wilson, Director – Business Development at ICM. Guy has been instrumental in developing our consulting business as well as in fostering new partnerships. He previously worked for the Arizona Department of Economic Security.
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